FAQ

UCSF-Center for Vision (CVN).

Below are Frequentiy Asked Questions (FAQs) sorted by topic. 

1. Communication

2. Shared Space 

3. Personal Space & Working in the Building including conference rooms, wayfinding, security

4. Technology

5. Building Governance and Decision Making

6. Transportation & Working at Mission Bay

Open Plan FAQ 

 

Communication

Where is the best place to get updates on the project?

This website is updated frequently. In addition, efforts are being made to send out project newsletters on all major construction projects, and occupant focused newsletters for Mission Hall and WGVCV are in place so be sure to sign up. In addition, there are topic specific Chatter groups which anyone is free to join via MyAccess. Contact Berna Declet & Luis Vite.

How are faculty concerns being addressed?

Cristina Morrison will continue sharing information with all faculty leaders, including partners in the Academic Senate on transition to open plan workspaces. Resources are being developed to help faculty understand what Open Plan as implemented at UCSF will mean, how offices will be assigned, which amenities will be available in the building and on the Mission Bay campus and how to best plan for new commutes, new technology, and other changes. An Open Plan FAQ is available now.

Is someone engaged with the Academic Senate?

Cristina Morrison is continually engaged with partners in the UCSF Academic Senate. UCSF is also aligning communications efforts around space in general and over the next few months we expect to roll out various communication methods to reach all of our faculty. The Academic Senate launched a Space Committee in September 2017. Information about the committee is available on the Academic Senate website.

When will the building open?

Current estimated opening of the building is Late Q1 2020/Q2. The exact move dates will be shared with departments and divisions at least 60 days prior to the move.

 

 

Shared Space

What type of shared rooms will be in the building?

WGVCV will have three main type of shared rooms that are also found at other UCSF open space buildings: 1) Focus Rooms, 2) Huddle Rooms, and 3) Conference Rooms.

  • Focus Room: acoustically separate from workstations making them ideal for containing the noise generated by phone calls, small 2-3 person meetings, and teleconferences. Focus rooms are ideal for individuals in need of a distraction-free place to complete heads-down work. These rooms are not schedulable and thus available for use as needed.
  • Huddle Room: accommodates 4-6 people for meetings and collaboration. It is recommended that these rooms remain unscheduled and only be used by 2 or more people.
  • Conference Room: house 15+ people and are fully, equipped with TV and conferencing video/voice technology.

 

Is there a break room or kitchen area?

Every floor is outfitted with a kitchen with commercial grade microwaves, refrigerators, multiple sinks and seating. Guidelines on behaviors and norms for using a shared kitchen will be developed and shared with Change Agents and ultimately, all occupants.

How will shared resources be managed and paid for?

 

Record and Information Management

 

Personal Space & Working in the Building

What size is my work station?

Per the building program, a footprint of 6’ x 7’ has been allocated for each workstation. Including circulation, the allocation is 54 sf. Renderings can be seen here

What size is a private office? ​​​​​

75 square feet, or 7’-6” x 10’-0”. While the shape of the office may vary, some rectangular, while others square, the overall square footage is approximately 75 square feet. Examples of this size can be seen in Mission Hall in the focus rooms, which vary between 70 square feet and 75. Renderings will be shared as soon as they are available of typical offices.

What type of storage will be available at my work space?

Each work station will have a lockable low storage unit with one file drawer and one smaller drawer. Some work stations will have an additional hutch unit over the file. The offices will have two lockable file drawers and a two shelf unit above it. Renderings can be seen here.

Will I have a laptop?

Department managers are encouraged to plan for mobile technology for all staff and faculty prior to moving in. The Open Plan Change Support team will provide recommendations for technology that support best practices in open plan workspace.

Will I have a desk phone?

All existing handsets will move from current location to the new building.

Will I receive a headset or headphones?

At this time, departments may elect to purchase headphones or headsets for their staff and faculty. These will not be provided as part of the move.

Will I be able to adjust the temperature at my workstation or office?

Each office will have a temperature sensor and offices will be grouped in zones of 4-6 with a control for the zone. Temperature will be user adjustable (up or down), to be determined by the building operational team, and adhering to work place standard ranges.  Workstations will be controlled by zone, determined by location and similar thermal conditions. Adjustability for that group of workstations will be in a similar range to the offices. Please note that almost all workstations have been held away from the exterior wall for enhanced thermal buffering.

What if I already have an ergonomic chair or other ergonomic equipment?

UCSF policy will allow ergonomic chairs and other ergonomic equipment to be moved to your new workspace. All workstations will have height adjustable work surfaces therefore if a height adjustable desk needs to be ordered prior to move-in, the dimensions should be confirmed with our Ergonomics and Project Team.

How will I find my desk? What type of wayfinding can I expect? 

The building is designed around a clear neighborhood concept with easy and understandable flow. This will be supplemented with a workstation numbering concept as well as digital monitors, wayfinding maps, and signage throughout the building and on each floor.

What about security?

There will be security guards at the front receptions desks with an additional guard at the office tower elevator bank. The elevators themselves will be restricted to card-key access providing access as allowed by UCSF.

How will my visitors or guests find me?

There is an information desk clearly positioned in the lobby. At your discretion, guests will either be seated in the interview rooms on Level 1 and you will find them, or the security personnel will grant them access to your Level. Once on the appropriate floor, the visitor(s) may be greeted by a receptionist. There are chairs and conference rooms near the elevator bank where visitor(s) can wait for arrival of their host. Should you wish them to arrive at your desk, signage will clearly guide them to your space, although the specifics of this method will be decided by occupant groups of each floor.

How was the furniture selected for the building?

The primary furniture manufacturer, Steelcase/One Work Place has been selected but specific furniture styles are yet to be determined.

Will mock-ups be available prior to moving in?

Mock-ups have already been constructed for the Typical Exam Room, and furniture mock-ups and trials will be part of the furniture design process. Opportunities to see the mock-ups and provide input will be managed by Cristina Morrison and other partners.

How is temperature controlled in the building?

Temperature is controlled at the Building Management level with some individual adjustability as noted in the question included in the Personal Space section.

 

What type of lighting can I expect?

The lighting is designed with fixtures specifically selected for efficient energy performance, glare minimization, even distribution of lighting, and a mid-range lamp temperature. The bulbs are LED, and fixtures dimmable down to 20%. The group in each zone can set the lower generally acceptable threshold light level and task lights will be provided for individual adjustability.

 

What sorts of amenities will be in the building?

The building will have many amenities including Lactation rooms, IT Help Desk, vending machines, hoteling hub, showers, bike parking, café, auditorium, conference rooms, and a rooftop terrace. In addition, the Mission Bay campus and neighborhood has many amenities to encourage spending time outside the building, including working out at the Bakar Fitness Center. Details of other amenities will be broadly shared prior to moving in.

 

Please explain details about the lactation rooms in the building

There will be a total of four rooms in the building. 3 rooms equipped with 2 stations (112, 113, 114) and 1 single-user room (73A). There are standard lactation room guidelines which include a card reader, air conditioning and heat, ceiling light with dimmer switch, blinds, multiple outlets, storage space, in-room sink with soap and towel dispenser. Furnishings will include chair, foot stool, bulletin board, clock, full length mirror, small refrigerator and more. If more information is desired, please contact Cristina Morrison who can share the guidelines.

 

What about WIFI? 

Wi-fi will be available throughout interior spaces and at the main roof terrace.

How should my group deal with HIPAA concerns?

In partnership with our UCSF Privacy Office, a series of FAQ are being developed for UCSF staff and faculty moving into open plan spaces focused on HIPAA, which has come up as a concern in the past. The FAQ will be updated regularly to reflect changes in the way we work and will be shared as soon as it is updated. For now, it is recommended that all UCSF staff and faculty review the Privacy Office FAQ.

Are there conference rooms in this building?

Yes, there are conference rooms on each floor that will be managed by the floors and serve as a resource to all. The Valley Conference Center managed by Campus Life Services Conference and Event Services will manage the first and second floor rooms and interview rooms. There are two large conference rooms (able to be converted to one large room) on Level 1, with 3 additional medium sized conference room on Level 2. Additionally, there are interview rooms providing a place to comfortably seat individuals without having to send them through the building to departments.

Who will manage and schedule them? 

This is being determined through a campus-wide effort for all similar conference rooms. Information will be updated as soon as resolution is confirmed.

Will training be provided for technology in conference rooms?

Yes, once the technology decisions are made, training will be provided prior to moving-in and for the first few weeks after move-in. In addition, ongoing training programs can be developed with partners once we know more about the conference room management efforts.

Will building occupants have priority access to conference rooms on their floors?

Yes, the idea is that conference rooms on each floor will serve as the primary rooms for departments on those floors. There are also a host of conference rooms available on the Mission Bay campus for all UCSF staff and faculty to access.

 

Will I be able to schedule meetings prior to moving in? If yes, how far in advance?

It is likely that we will be able to do this, however, the method has yet to be determined. Once we know more, the information will be shared.

 

Who do I call if there is a spill in the conference room?

This will be developed as part of the campus wide conference room management effort.

Who do I call if I need tech assistance for my meeting?

This will be developed as part of the campus wide conference room management effort.

 

 

Technology

What type of equipment will Conference and Huddle rooms have in the WGVCV- Valley Tower (North)?

Planned equipment in 12-story tower in CVN 

Conference Room Type Type of Equpment # of Rooms in the Bldg

Conference Medium - flexible
(Talbe moves)

Cisco Telepresence -Video Conferencing

6   

Conference Medium - fixed

Cisco Telepresence -Video Conferencing

15

Conference Small - Display only

Cisco Mini Kit- Video Conferencing

14

Huddle - Display only

Cisco Mini Kit- Video Conferencing

49

*Focus rooms will not have any equipment, including No phones.

 

 

Building Governance & Decision Making

 

Transportation & Working at Mission Bay

My commute will change when I move to Mission Bay. How can I plan ahead? 

Information about changing traffic patterns in the Mission Bay area will be shared with all UCSF staff and faculty via our UCSF Transportation Office. The Transportation team is dedicated to ensuring information is shared proactively and our staff and faculty are prepared for the changes that will continue to occur near Mission Bay and other areas where UCSF has a site. All staff and faculty are encouraged to stay informed by signing up for newsletters and other venues of information pertinent to their transportation needs.  Please visit mycommute.ucsf.edu for directions, commuting connections, and information regarding UCSF vanpool and carpools, and much more!

How can I get a parking permit that serves Mission Bay?

For complete details regarding parking rates, access, rules and regulations; please visit our campus permit website here.

Will parking be available on-site?

Approximately 200 surface parking spaces will be available adjacent to the building for an indeterminate length of time. Priority for these spots will be for patients and faculty. The Transportation Services office will share information when it is available.

How long will construction impact the MB area?

There are many ongoing projects in the broader Mission Bay neighborhood of San Francisco. Our Campus Life Services team has created a Construction Impacts website where information is updated in real time to prepare our UCSF community for construction impacts. Sign up to receive updates.